Connectivity is a crucial aspect of your business

Canyon Telecom, Inc. represents all carriers, service providers, and ISPs. Our team will provide recommendations and ideas that will best fit your organization’s needs and requirements. We coordinate and support the entire process, as well as handle problem resolution. Our team will  ensure you have the right carrier for your Voice, Internet, Network and Cloud/Hosted services based on your goals.

COST NEGOTIATION
One of your biggest expenses as an establishment is your monthly re-occurring carrier bills. Our team will help you manage these expenses more efficiently.

1. Evaluate your current carrier contracts: Review your existing carrier contracts to ensure you are getting the best rates and services for your organization’s needs. Consider negotiating better terms or exploring other carrier options if necessary.

2. Analyze usage patterns: Assess your organization’s usage patterns and identify any inefficiencies or areas for improvement. Are there specific services or features that are underutilized or unnecessary? Consider optimizing your plans accordingly.

3. Consolidate services: If your organization is using multiple carriers, consider consolidating services with a single carrier. Bundling services can often lead to cost savings and simplified management.

4. Implement cost control measures: Establish policies and procedures to control and monitor carrier usage. This could include implementing usage limits, tracking expenses, and reviewing bills regularly to identify any anomalies or unexpected charges.

5. Consider alternative technologies: Explore alternative communication technologies such as Voice over Internet Protocol (VoIP) or cloud-based communication solutions. These options can often provide cost savings and flexibility compared to traditional carriers.

6. Regularly review and renegotiate contracts: Stay proactive in managing your carrier expenses by regularly reviewing your contracts and renegotiating terms as needed. Carrier offerings and market conditions can change over time, so it’s important to stay informed.

BILLING MANAGEMENT
Billing management is a crucial aspect of effectively managing carrier expenses. It involves the processes and practices used to monitor, analyze, and control the costs associated with carrier services.

Here are some key considerations for effective billing management:

1. Track and categorize expenses: Maintain a comprehensive record of your carrier expenses, categorizing them by services, locations, or departments within your organization. This allows for better tracking and analysis of costs, making it easier to identify areas for optimization and cost-saving opportunities.

2. Implement expense tracking systems: Utilize expense tracking systems or software that can help automate the process of recording and categorizing carrier expenses. These tools can streamline the management of invoices, track usage patterns, generate reports, and provide insights for cost optimization.

3. Monitor usage and analyze trends: Regularly monitor your organization’s usage patterns and analyze trends in carrier expenses. Identify any anomalies, unexpected spikes in usage, or areas of high cost. This analysis can help you understand the drivers behind your expenses and make informed decisions about optimizing services or negotiating better rates.

4. Establish cost controls and policies: Implement cost control measures and policies within your organization to manage and regulate carrier expenses. This may include setting usage limits, implementing approval processes for service changes, and monitoring compliance with established guidelines.

5. Engage in regular negotiations with your carriers: To ensure you are getting the best pricing and contract terms. Leverage usage data and market research to negotiate competitive rates, discounts, or favorable terms that align with your organization’s needs and budget.

6. Optimize service plans: Regularly assess your service plans and evaluate if they are still aligned with your organization’s requirements. Consider adjusting plans, adding or removing services, or consolidating underutilized lines to eliminate unnecessary costs.

7. Conduct periodic audits: Perform periodic audits of your carrier expenses to ensure ongoing accuracy and identify any potential issues. This can help you catch billing errors, uncover areas for optimization, and validate that you are receiving the services you are paying for.

8. Engage with a telecom expense management (TEM) provider: Consider partnering with a specialized TEM provider who can help streamline your billing management processes. TEM providers offer expertise in managing carrier expenses, auditing invoices, optimizing service plans, and negotiating with carriers on your behalf.

9. Regularly benchmark and review: Continuously benchmark your carrier expenses against industry standards and best practices. Stay informed about market trends, technological advancements, and new service offerings that could potentially provide cost-saving opportunities.