THE BASICS

• What is Intermedia Unite?
• Download the Apps
• Unite Remote Administration Tools and Management Features

FEATURES

• PBX Phone System
• Call Analytics
• Desktop App
• Mobile App for Business
• Video Conferencing
• Unite Conference Rooms
• Unite Team Chat
• Screen Share
• Virtual Voicemail
• Online Faxing
• File Backup and Collaboration
• Bring Your Own Phone (BYOP)
• Business integrations
• Unite Call Center Features
• Microsoft Teams
• Unite Service Adoption Dashboard

CALL ANALYTICS

Envision Call Analytics provides your organization with the power to easily visualize the performance of your sales and support employees using your calling data.

Through these visualizations, businesses can take specific actions to both optimize employee efficiency and improve customer engagement and experiences.

Track usage and performance of your remote sales and support teams.

Save and schedule the reports which are most meaningful to your organization.

Upgrade to Intermedia Unite Pro or Enterprise packages to increase the quality of your customer engagements with enhanced Agent Reporting.