THE BASICS
- What is Intermedia Unite?
- Download the Apps
- Unite Remote Administration Tools and Management Features
FEATURES
- PBX Phone System
- Call Analytics
- Desktop App
- Mobile App for Business
- Video Conferencing
- Unite Conference Rooms
- Unite Team Chat
- Screen Share
- Virtual Voicemail
- Online Faxing
- File Backup and Collaboration
- Bring Your Own Phone (BYOP)
- Business integrations
- Unite Call Center Features
- Microsoft Teams
- Unite Service Adoption Dashboard
INTERMEDIA UNITE, THE PERFECT COMPLEMENT
TO MICROSOFT TEAMS
Only Intermedia Unite offers 2 fully integrated options for adding our award-winning, cloud-based unified communications solutions to Microsoft Teams. Based on your business needs, choose between integrating the power of Unite within the Teams application or using a Teams-specific version of Unite to work side-by-side with Teams to enhance your business communications.
INTERMEDIA UNITE WITH MICROSOFT TEAMS
Get the best out of both worlds with Intermedia Unite and Microsoft Teams, together.
Designed for businesses who have oriented their collaboration around Teams, Intermedia Unite with Microsoft Teams gives organizations the best out of both worlds.
- The right apps for the right services: Users will continue to work within Teams for chat, meetings and files, while using the Unite desktop and mobile applications for all phone related services.
- Easy-to-use: All Unite collaboration features (chat, meetings, and file sharing) are disabled, so users aren’t faced with confusing options.
- 2-way presence sync: Synchronizes presence status between Unite and Teams.
- Advanced capabilities: In addition to communicating through enterprise-grade cloud PBX, organizations have access to Business SMS, Call Center and CRM integrations at no additional cost.
- Single sign-on: Users can sign into Unite with their O365 credentials.
INTERMEDIA UNITE FOR MICROSOFT TEAMS
Boost the power of Microsoft Teams with the enterprise-grade Cloud PBX of Intermedia Unite.
Designed for businesses looking to add reliable, award-winning PBX into their Microsoft Teams applications.
- Seamless end-user experience: Users will be able to manage calls through the native Teams applications, no additional training required.
- Advanced capabilities: Leverage Unite’s enterprise-grade calling features, including auto attendant, call queuing, automatic company-wide call recording, and more within the Teams applications.
- Award-winning support: As a trusted Microsoft partner with JD Power Certified Support, Intermedia can manage Microsoft Teams voice as part of your Microsoft 365 solution.
- Award-winning support: As a trusted Microsoft partner with JD Power Certified Support, Intermedia can manage Microsoft Teams voice as part of your Microsoft 365 solution.
| Unite | With Teams | For Teams |
|---|---|---|
| Azure AD Single Sign-on | • | • |
| Native Unite calling experience (incl Softphone + Controller, Voicemail, MOH, Receptionist, CNAM, Transfers) | • | |
| Basic PBX | • | • |
| Advanced PBX + Call Center | • | |
| Business SMS | • | |
| 3rd Party CRM Integrations | • | |
| Contact Sync | • | • |
| 2-Way Presence Sync | • | |
| E911 | • | • |