The SV9100 offers

• Versatile architecture able to work as an VOiP system, digital system, analog system or a combination of the three
• One of the easiest unified-communications-capable systems on the market
• Simple integration into existing IT infrastructure
• The ability to operate as an analogue, digital or IP system
• A range of mobility apps customizable to meet workforce requirements
• A variety of compatible desktop, handset and mobile devices for a fully equipped workforce
• Administrative and cost management tools for the insight the organization requires
• Simplified user licensing for ease of use and budgeting
• A trusted partner who can fully support dynamic communications and collaboration

Streamlined Availability

With the UNIVERGE SV9100, smaller companies with 10 to 896 potential users gain access to NEC’s award winning, cost effective and highly modular communications platform.

Able to support a suite of reliable and secure voice, video, communications and collaboration applications and deliver out-of-the-box mobility, the SV9100 opens intuitive accessibility to relational and physical assets so small enterprises can operate more proficiently.

Rapid Connectivity

With SV9100’s InUC real-time audio and video conferencing, which is desktop and device compatible, idea, screen and document sharing becomes amiable and immediate for more relevant and timely results.

Richer Collaboration

NEC’s built-in property management system, InHotel, increases staff productivity, enhances on-premises experiences and lowers costs by making tasks such as booking, billing and admin functions easier.

Secure Assurance

Compatible with the UNIVERGE SV9100 communications platform, NEC’s InGuard software solution works to safeguard company communications networks, conference lines and devices. Unauthorized or inappropriate use becomes easier to identify and correct with active around-the-clock monitoring of call activity.

NEC SL2100 Smart Hybrid Communications System

The way we do business and the way we communicate is changing rapidly. Mobility has become the norm. Customer expectations have soared and budgets have shrunk. The SL2100 galvanizes your team. In turn, it creates a positive customer experience that generates repeat business.

It’s highly cost effective because there’s more built-in. With VoIP capabilities and cloud-enabled unified communications, it puts a hybrid communications solution within reach of small businesses or it can be used as a resilient TDM solution with future-proof upgrade potential. It also presents considerable savings and functionality over and above alternative solutions.

Your business can’t afford downtime and nor can your communications. The SL2100 provides a reliable, ‘always on’ solution for today’s hybrid workforces. There’s less hardware, less licenses, and less maintenance to worry about.

Powerful IP Phones,
Desktop & Mobile Clients & Handsets

Creating a ‘smart’ hybrid workforce is essential to your competitiveness as well as attracting and keeping talent in your organization. In a recent global survey, ‘work flexibility’ was rated as the top employee benefit.

• Ergonomic IP desktop phones with full-featured call handling keys, 5 call handling modes for personalized routing and 7 octaves of superior sound quality
• IP telephony features include voicemail, auto attendant, workgroup features, music on hold, and more
• Remain connected from virtually anywhere, anytime and on any device with cloud-based desktop and mobile clients with integrated chat, text messaging, video conferencing, screen sharing, file sharing, and file backup for greater productivity and collaboration.
• IP DECT mobile handsets maximize reachability from anywhere on-premises; helping employees take care of business as if they were sitting at their desk
• InUC – Built-in collaboration
• In today’s working environment, employees are spread across different locations. InUC is a unified communications application providing video conferencing, collaboration, document sharing, presence, and instant messaging for any business of up to 128 users. Utilizing WebRTC (Real-Time Communications) – InUC provides highly cost-effective video and collaboration that works seamlessly within your IT environment.

The SL2100 can make your entire workforce more productive, wherever they are!

Automatic Call Distribution (ACD)

The SL2100’s ACD is often found in offices that handle large volumes of incoming phone calls and efficiently routes callers based on pre-established criteria. When all agents are busy assisting callers, the outside party can listen to periodic announcement messages while waiting for an agent to become free. Callers can also overflow to another destination so that outside callers are not left waiting on hold for an extended period of time, making each interaction between your business and your customers quick and easy.