THE BASICS

• What is UNIVERGE BLUE CONNECT?
• UNIVERGE BLUE CONNECT Mobile App
• UNIVERGE BLUE CONNECT Desktop App
• Remote Administration tools and Management Features

THE FEATURES

• Cloud-Based Phone System
• UNIVERGE BLUE CONNECT Desktop and Mobile Applications
• Video Conferencing & Screen Sharing
• Conference Rooms
• Team Chat, Instant Messaging and Business SMS
• Voicemail
• Web-Faxing
• File Sharing, Collaboration and Security
• UNIVERGE BLUE Integrations
• Service Adoption Dashboard
• Security
• Call Center Features

TEAM CHAT, INSTANT MESSAGING AND BUSINESS SMS

Using the UNIVERGE BLUE CONNECT Desktop and Mobile Apps, users can quickly chat with colleagues, making teamwork and communication stress-free and easier than ever.

Chats and SMS text messages are securely encrypted in transit and at rest and will automatically sync across UNIVERGE BLUE CONNECT Desktop and Mobile applications.

TEAM CHAT ALLOWS YOU TO
• Send and receive messages and attachments with team members (individuals and groups)
• Pin favorite contacts to the top of your list
• Mobile chat and desktop chat messages are instantly synchronized
• View free/busy/away statuses of all your contacts
• Access to full contact chat history at anytime
• Quickly get answers to questions even if you’re on the phone with another
Business SMS
• Communicate more effectively with colleagues and customers using Business SMS on UNIVERGE BLUE CONNECT.
• Send and receive unlimited text messages* across the United States, Canada, and Puerto Rico from your business phone number using your CONNECT applications.
• Send text messages to colleague’s mobile number from your desktop or mobile CONNECT application
• Text messages and chat history will automatically sync across UNIVERGE BLUE CONNECT Desktop and Mobile apps