THE BASICS

• What is UNIVERGE BLUE CONNECT?
• UNIVERGE BLUE CONNECT Mobile App
• UNIVERGE BLUE CONNECT Desktop App
• Remote Administration tools and Management Features

THE FEATURES

• Cloud-Based Phone System
• UNIVERGE BLUE CONNECT Desktop and Mobile Applications
• Video Conferencing & Screen Sharing
• Conference Rooms
• Team Chat, Instant Messaging and Business SMS
• Voicemail
• Web-Faxing
• File Sharing, Collaboration and Security
• UNIVERGE BLUE Integrations
• Service Adoption Dashboard 
• Security
• Call Center Features

VOICEMAIL

UNIVERGE BLUE CONNECT you no longer need to be beside your business phone in order to listen and access your business voicemails.

With CONNECT, voicemail can be managed and accessed according to user needs. Listen and manage voicemails from the desktop phone, or through the mobile app.

Transcribed voicemail messages can be sent via email, or viewed on the mobile app. Additionally, users can receive or forward voicemail as a downloadable email attachment.

Features include the following:
• Check voicemail online
• SMS notifications
• Voicemail transcription
• Forward voicemail
• Message waiting indication
• Delete, skip or save messages
• Voicemail to email via WAV file
• Auto-delete of voicemail after 90 days
• Playback control when receiving messages
• Change personal greeting and PIN